Privacy Policy | Aligned Mind Therapy

Effective Date: 20 September 2025

At Aligned Mind Therapy, your privacy is important to us. This policy explains how we collect, use, and protect your personal information.

1. What we collect

We may collect:

Your name, contact details, and date of birth.
Health and mental health information relevant to your therapy.
Payment information for invoices and bookings.

We collect this information directly from you, or sometimes from other professionals if you’ve given consent.

2. How we use your information

We use your information to:

Provide therapy and support tailored to you.
Manage appointments, payments, and communications.
Meet legal and professional obligations.

We will not use your information for marketing without your consent.

3. Who we share information with

We may share your information with:

Other healthcare providers involved in your care (with your consent).
Service providers who help with administration, IT, or payments.
Authorities if required by law.

We do not sell or trade your information.

4. How we protect your information

Your information is stored securely, both electronically and physically. We take all reasonable steps to keep it safe from misuse or unauthorised access.

5. Your rights

You can:

Ask to see the personal information we hold about you.
Ask us to correct it if it’s wrong or incomplete.

Requests can be made via email or phone.

6. Complaints

If you have a privacy concern, please contact us at:

Email: info@alignedmindtherapy.com.au

If you’re not satisfied with our response, you can contact the Office of the Australian Information Commissioner (OAIC).

7. Changes to this policy

We may update this policy occasionally. The latest version will always be on our website.

info@alignedmindtherapy.com.au

Aligned Mind Therapy

Supporting your growth, healing, and wellbeing through compassionate, ethical care.